Shipping Policy – Nakhrali

Last Updated: July 20, 2026

Thank you for shopping with Nakhrali. We are committed to delivering your jewellery safely and as quickly as possible. Please read our shipping policy below.

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.

• Orders placed on Sundays or public holidays will be processed on the next business day.

• During festive seasons, sales, or high order volumes, processing may take slightly longer.

Shipping Time

Estimated delivery times are:

• Metro Cities: 3–5 business days

• Other Cities & Towns: 4–7 business days

• Remote Areas: 5–10 business days

Delivery timelines are estimates and may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.

Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment.

• Any free shipping offers will be clearly mentioned on our website during promotional periods.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking details. You can use the tracking number to monitor your shipment.

Delivery Attempts

Our courier partners will make delivery attempts according to their standard delivery policy. If delivery is unsuccessful due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the package may be returned to us.

Additional shipping charges may apply for re-shipping such orders.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details while placing an order.

Nakhrali is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

Damaged or Missing Packages

If your package arrives damaged or appears to have been tampered with, please contact us within 24 hours of delivery.

To help us investigate the issue, kindly provide:

• Your order number.

• Clear photographs of the package and product.

• An unboxing video, if available.

Delivery Delays

While we strive to deliver every order on time, delays may occur due to:

• Weather conditions.

• Public holidays.

• Natural disasters.

• Courier service disruptions.

• Other circumstances beyond our control.

We appreciate your patience in such situations.

Contact Us

If you have any questions about shipping or your order status, please contact us:

Email: shop@nakhralistore.m

Our support team will be happy to assist you as quickly as possible.